Privacy Policy – centralclinics.org

Last updated: July 2026

Please note: this document is a starting template provided for your convenience. Have it reviewed and adapted by a qualified lawyer familiar with Pakistani healthcare, data-protection and consumer law before you publish it.

This Privacy Policy explains how Central Clinics collects, uses and protects your information. We are committed to handling your data responsibly and in line with HIPAA and GDPR principles.

Information we collect

Contact details you provide (name, phone, email).
Health information you choose to share as part of a consultation.
Booking and appointment details.
Basic technical and usage information from the website.

How we use your information

We use your information to provide and coordinate your care, schedule appointments, communicate with you, and meet legal and regulatory obligations. We do not sell your personal data.

Communication channels

We may communicate with you by WhatsApp and email. These are third-party platforms; please avoid sharing sensitive clinical details over WhatsApp or email, and share them instead within your consultation.

How we protect your data

Your records are encrypted and access-controlled, and are visible only to your care team. We apply safeguards consistent with HIPAA (the US healthcare data standard) and GDPR (the EU data-protection standard).

Your rights

Consistent with GDPR, you may request access to your data, correction of inaccuracies, erasure, or a portable copy, and you may object to certain processing. To exercise these rights, contact us using the details below.

Sharing your information

We share your information only with your care team, with service providers who help us operate securely, or where required by law. We never sell it.

Data retention

We keep your information for as long as necessary to provide care and to meet legal and regulatory requirements, after which it is securely deleted or anonymised.

International users

Central Clinics is based in Pakistan. If you access our services from outside Pakistan, your information may be processed in Pakistan under our safeguards.

Cookies

If the website uses cookies or similar technologies, they are used to help the site function and to understand usage. You can control cookies through your browser settings.

Children

We do not knowingly collect data from children without the involvement of a parent or guardian.

Changes

We may update this policy from time to time and will post the current version here with its update date.

Questions about this policy? Contact us at telecentralclinics@gmail.com or on WhatsApp at +92 336 3024840.