Ensure your device (smartphone, tablet, or computer) has a working camera and microphone. If possible, do a test call with a friend or family member beforehand to check your audio and video quality.
A strong, reliable Wi-Fi or cellular data connection is crucial to avoid disruptions.
Make sure your device is fully charged or plugged in, as video calls can drain battery life quickly.
Find a quiet, well-lit room where you won’t be interrupted. Good lighting (ideally facing a window or lamp) is essential so your doctor can see you clearly. Use headphones or earbuds to improve sound quality and maintain privacy.
You can set your camera at eye level on a stable surface like a desk or a stack of books. This prevents a wobbly or awkward angle.
Write down a clear and concise list of your symptoms, including when they started, how severe they are, and anything that makes them better or worse.
Have a list of all your current prescriptions, over-the-counter medications, and any vitamins or supplements you take. It’s helpful to have the bottles nearby so you can provide accurate names and dosages.
If this is your first visit with this doctor, please be prepared to discuss your medical history, including any chronic conditions, allergies, and recent lab results or doctor’s visits.
Write down all your questions and concerns in advance. This ensures you don’t forget anything important during the call.
If you have a home blood pressure cuff, a thermometer, or a pulse oximeter, take your readings right before the appointment.
Log in to the virtual waiting room at least 10-15 minutes before your scheduled appointment time. This gives you a buffer to resolve any technical issues.
Just like in a physical office, doctors can sometimes run a little late. Be prepared to wait a few minutes in the virtual waiting room.
Keep a pen and paper handy to jot down important information, such as the treatment plan, any follow-up instructions, and names of new prescriptions.
Since the doctor can’t physically examine you, be as descriptive as possible about your symptoms. If you have a rash, an injury, or anything else you can show on camera, be ready to do so.
The patient initiates the process by booking a consultation. This is typically done through a clinic’s website or by calling a contact center +923343166645. During this step, the patient selects a doctor or a specialty, chooses a convenient date and time, and provides their personal information, insurance details, and a brief reason for the consultation. Some platforms may also require the patient to complete an online consent form at this stage.
Once the appointment is confirmed, the patient receives a confirmation via email. This message will often contain a link to the virtual consultation room and instructions on how to access it. Before the appointment, the patient needs to ensure they have the necessary technology (a computer, tablet, or smartphone with a camera and microphone) and a stable internet connection. They may also be advised to
At the scheduled time, the patient logs into the virtual consultation using the provided link. They connect with the doctor via a secure video call. The doctor can then assess the patient’s condition, discuss symptoms and medical history, provide a diagnosis, and recommend a treatment plan. Following the consultation, the doctor may issue an electronic prescription, and the patient may receive a summary of the visit, a payment link, or instructions for follow-up care. In many cases, prescribed medications can be delivered directly to the patient’s home
We don’t treat you like a checklist. Whether you’re a teen exploring identity or a parent juggling responsibilities, your care is tailored to your life, not just your symptoms.
Everyone deserves a place they can speak freely. Our clinicians know how to meet you where you are—whether you’re struggling with pressure, purpose, pain, or change.
As life changes, so do your needs. We’re here at every stage—with the right care at the right time, from puberty to parenthood and beyond.
We’ll help you comfortably settle into telehealth counseling or virtual counseling. All you need is a consistent internet connection, and we’ll take care of the rest. We’ll provide access links and a secure platform for all your counseling sessions.
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